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Informations

925 silver accessories, 14 K au585 gold accessories

We ship the package in maximum 5 * * day / working days from the day we received the order! Minimum order 110 lei.

Products that require engraving and gilding / fruiting delay delivery by up to + 5 working day / days (Total maximum 10 days)
We ship parcels to any EU. country. by DHL fee 110 lei - transit time 1-2 days

Card payments are processed by: EU PLATESC (www.euplatesc.ro) / LibraPay (www.librapay.ro)

We sell .925 silver accessories, swarovski elements, stainless steel accessories, at the best price.

 

1. Shipping rates
The transport price includes two components.

1 The price of the actual transport which is presented below and which differs depending on the courier company

2 Extra weight. If the package exceeds 1 Kg, add 40 lei for each additional Kg

 

Delivery to the U.E. - 110 lei ~ 22 euros (DHL courier - 1-2 days)

2. Payment collection fees

payment in bank account/ credit card  - fee 0

 

 

Delivery time:

The average delivery time by courier is displayed on the first page of the site and is dynamic depending on the number of orders received

Delivery time is measured in working days.

 

The maximum delivery time is 15 days. By "delivery" we mean the date on which the package leaves us and not the date on which it reaches the buyer. Courier transit times are 1-4 days.

In exceptional cases we reserve the right to increase the delivery time. In this situation the client will be informed as soon as possible.

Prices include VAT (19%)

Complaints form: https://goo.gl/forms/8hBkR8Shezo87PoJ2

 

Return:

According to the legislation in force, the waiver of purchase is applicable only to individual customers.


According to Emergency Ordinance no. 34/2014: "... the consumer benefits from a period of 14 days to withdraw from a distance contract or from a contract outside the commercial premises, without having to justify the withdrawal decision and without incurring other costs other than those provided for in Article 13 (3) and Article 14. " The complete document can be read on the ANPC website.
.Delivery form template
This form will only be returned completed if you wish to withdraw from the contract.
To [insert name, postal address and, if applicable, telephone number, fax number and e-mail address of the professional]:
- I hereby inform you (*) of my / our withdrawal (*) from the contract relating to the sale of the following products (*) / provision of the following services (*) - Ordered on (*) / received on ( *) (*) Delete where not applicable. - Name of the consumer (s) - Address of the consumer (s) - Signature of the consumer (s) (only if this form is notified on paper) - Date
The notification received by the Buyer, after making the Order, has the role of information and does not represent the acceptance of the Order. This notification is made electronically (e-mail).

The contract is considered concluded between the Seller and the Buyer at the moment of receipt by the Buyer from the Seller, by means of electronic mail and / or SMS of the notification of sending the Order.

Starting with January 9, 2016, the provisions of Regulation no. 524/2013 on the online resolution of consumer disputes. Online dispute resolution.

Cancellation of purchase within 14 days can be applied only for products delivered by mail or courier.
The returned product must be in the same condition in which it was delivered (in the original packaging with all accessories, with the labels intact and the documents that accompanied it). The return costs will be borne by the customer and the refund of the value of the product will be made within 30 days from the return. Do not ship return parcels with a refund. We will not receive them!

If the product is returned in a condition in which it can no longer be sold as new, we reserve the right to charge a fee for returning it to its original condition (if possible).

or to cover the price difference resulting from the sale of the product as second-hand or, at the customer's option, we will resend the product, at his expense.
This clause applies according to O.G. 130/2000, in case of purchasing products from this site using remote communication techniques, applying the definitions contained in O.G. 130/2000 art. 2 lit.e.
If the products shipped do not correspond to those ordered by you, contact us and we will change them at our expense.
The return of the products is made to SC SITA RAM SRL str. Nicolae Titulescu nr 4 Cluj_napoca- Cluj with the same carrier with which you received the package DHL. 

Access accounts can be closed at any time by the site administrator without the obligation to provide explanations.

The stocks presented on the site are informative and do not always represent the real value.

Phone: 0374 49 50 52; Monday-Friday 10-16

Working hours: Monday-Thursday 10-15 E-mail: info@margelatu.ro

We accept Visa and Mastercard credit or debit cards for payment.

The products sold are intended for processing and cannot be used / worn as such.